Privacy Policy

Client Portal

Last Updated: 02 Oct 2025

Introduction

Welcome to Constellar Creative's Client Portal Privacy Policy. This policy outlines how we collect, use, disclose, and protect your information when you use our client portal. By accessing or using our portal, you agree to the terms of this Privacy Policy.

Information We Collect

  • Personal Information: Includes name, contact details, and any other information provided during registration.

  • Usage Data: Information about your interactions with the portal, including IP addresses, browser types, and access times.

  • Communication Data: Content from communications with the Agency, including emails and support requests.

How We Use Your Information

  • Service Delivery: To operate and maintain the portal, providing services to our clients.

  • Communication: To contact you with updates, newsletters, or service-related information.

  • Improvement: To analyze usage data and improve our portal's functionality and user experience.

Information Sharing and Disclosure

  • Service Providers: We may share your information with third-party service providers to facilitate our services.

  • Legal Compliance: We will disclose your information if required by law, regulation, or legal request.

  • Business Transfers: In the event of a merger or sale, personal data may be transferred to new ownership.

Data Security

  • We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

User Rights

  • Access and Correction: You have the right to access and correct your personal information.

  • Opt-Out: You may opt out of receiving certain communications from us at any time.

  • Data Requests: Residents of certain states have the right to request specific information regarding our data collection practices and have additional rights as outlined by state regulations, such as the CCPA.

Compliance with U.S. Data Privacy Laws

  • We comply with U.S. data privacy laws, including the CCPA, ensuring transparent and secure handling of personal data for residents of applicable states.

Data Retention

  • Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Cookies and Tracking Technologies

  • Our portal uses cookies and similar technologies to enhance user experience and analyze website traffic.

Changes to This Privacy Policy

  • We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our portal.

Contact Us

  • If you have any questions about this Privacy Policy, please contact us at any time.